Purpose
- To improve working conditions and retain employees.
- To gain valuable information/feedback on the specific job of the departing employee and organization, to relevantly make positive changes based on the inputs.
Policy Guidelines
Before the exit of an employee, an exit interview is to be executed. An exit interview is typically a meeting between HR and a departing employee. HR will ask the employee to complete a questionnaire and while taking notes also will asks the employee to some questions related to the exit of the employee.
HR Role
HR conducts an exit interviews (also called exit surveys) to gather data for exit of an employee. This information is important for to attain the attrition rate of the organisation
Exit Process
Refer to the Standard Operating Process
Confidentiality
In the Process, all exit interview details are treated with the utmost confidentiality. It is the responsibility of HR and the Reporting Manager (or her/his nominee) to ensure that suitable arrangements are made for confidentiality to be maintained.
Documentation:
At all stages of the exit process, it is the responsibility of the Reporting Manager, the HR and the Finance to ensure that notes are kept detailing with the reason for exit of the Employee. These notes could be called upon as evidence of the fairness of the process, either to support the exit of the employee or the attrition rate of the company. The notes should therefore be relevant to, and necessary for the process itself. All records must be with HRD.
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